INTERNATIONAL SHIPPING
This will be calculated when checking out – Please note that some countries have an additional imports tax that will need to be paid by the customer when collecting/receiving the parcel.
For pick-up from my studio, please use the discount code LOCALPICKUP when checking out to remove shipping charges.
In Stock Items
Products that are readily available have been checked for authenticity, quality and compared to the images used on our site that represent them.
Handling Time
Orders that are in stock are dispatched within 2 business days. However, since all of our items are handcrafted and the high amount of orders we receive, please allow 2 to 4 weeks for completion of any items that are on custom order (plus delivery time). Please note the time difference.
Packaging
Items are sent in a hard box/ Hard gift bag. We do our best to protect all of our headpieces in transit although if an item does get damaged in the post or lost, we cannot be held responsible. However, we do recommend our customers upgrade their postage option to include Signature on Delivery which offers cover for lost or damaged items.
*N.B: *
All our fascinators are handmade. Due to the nature of being made by hand, no two items are exactly the same. Please note that the item photographed may not be the exact piece that is shipped to you however we endeavour to deliver headpieces that are represented by their images.